General Questions
Do I need a waiver to participate?
Yes, all guests must either fill a waiver out for their visit, or have a completed waiver on file.
Do I need socks?
All participants on the inflatables are required to wear socks. This is for your own safety.
How long can I stay?
As long as we are open! Your admission allows you to stay as long as you can last during our open bounce hours. If you are not a monthly pass holder, then you may not leave and re-enter under the same admission.
Do you have a parent area?
We have a large parent area with multiple couches and chairs, a picnic table, free coffee, 50-inch flat screen TV, and wi-fi access.
What are the age limits and height restrictions?
Our open bounce times are for children age 12 and under. Parents are allowed in the bounces to assist smaller children, but we ask that you remember these are for the children! We do have a toddler bounce that is only for children age 3 and under during open play. Jump-n-Jimmy's is a parent-controlled environment, so you are responsible for children in your care while you are here.
Is your play area supervised?
During school hours, our open play is parent-controlled. During non-school hours, our arena is staffed to make sure that the equipment is being used properly. We have rules posted in our facility for both bouncers and parents, as well as posted on our waiver form.
Can I bring food and drinks?
We do not allow any outside food in our facility, period! This is cause for removal from Jump-n-Jimmy's. We understand that young children don't understand this, however there are other children who have various allergies to many different foods. You may bring your own drink to open bounce time, but they may not be taken into the bounces. Failure to comply to these rules can result in dismissal from Jump-n-Jimmy's.
Party Questions
Is a deposit required?
We require a $100 deposit for all our parties. The deposit is non-refundable and your date and time is not reserved until your deposit is received.
Can I change my party date?
We understand that things happen! You may reschedule your party to a like party at a future date should an issue arise. Please provide as much notice as possible and remember that we cannot guarantee your desired time or date if you choose to move your party.
What if I have more guests than my party package?
Each of our parties can be expanded for an additional per-person fee. We do not recommend exceeding 35 children for safety purposes. The cost for each additional guest on our mini parties is $10 per guest, and $8.50 for our other options.
How many guests can I invite to my party?
Each of our base packages can be expanded. We do have a 35 child limit on weekday parties, and our weekend parties are limited at 40 children. Please remember that we do have limited space for the adults.
Do parents count towards my guest total?
No they do not! We count guests as children ages 2-12 during the weekdays and 2-17 on the weekends. There are exceptions, so please ask if you have guests under age 2.
What if I wanted to split the party between two children?
Perfectly fine! There is only a $12 additional fee to your party for this option. Both children will receive a party shirt and guest pass for a future visit.
How early should I arrive for the party?
We recommend that you and your guests arrive about 10 minutes before the party start time. Since the children will be excited, anything earlier may be too much for them to control! Our parties will not start without the birthday child unless otherwise instructed to.
Can I go back into the arena after the party?
Cake and bouncing don't mix well, so we do not allow any guests to re-enter the arena after the group has entered the party room. This includes our weekday parties during open bounce times.
Do parents need to stay at the party?
The party parent assumes responsibility for all guests at their child's party. Parents may drop their children off if they provide emergency contact information and with the party parents permission.
What do I need to bring?
We supply everything to make your party a success, except for a cake! Each child's cake is special to them, so you are free to bring in a cake to celebrate! However, we do not allow any other outside food items in our facility. You are allowed to bring decorations, goodie bags, balloons, or your own paper products. We do offer goodie bags and balloons for an additional fee.
Can I bring decorations?
You are more than welcome to bring in decorations. When you check in, give them to us and we will set the party room up while you are enjoying the inflatables.
Can I bring outside food and drinks?
Sorry, but we do not allow any outside food or drink to our parties. You may bring cake and goodie bags for your guests. We do offer additional drinks and pizza for you to add to your party.
I really don't have to lift a finger?
Our goal is for you to enjoy the guests at your party. We know the kids will have a great time, and you will enjoy being able to have a party without running around the whole time!
When do I need to order any additional items?
We will give you a call three days in advance to check and see how everything is going. At this time we will need to know if you wanted to add goodie bags, balloons, or water. You can add additional pizzas when you arrive at your party.
Can I add time to my party?
Unfortunately we cannot add time to our parties. If you wish to have an Ultimate Party that is only bouncing, we can arrange that.
How do I schedule a party?
At Jump-n-Jimmy's, we focus on a personal interaction to help give you the best party experience. We prefer to schedule our parties in person or over the phone so that all your questions may be answered without you having to chase down the answers. If you'd prefer to send us the details on your party online, please visit our Party Packages options, select the one that meets your needs, and we'll get in touch with you as soon as possible!
Will the staff supervise my party?
Each party is staffed with your own personal party host, and our arena is supervised by our attendants. We will setup the party room and coordinate all activities during the party.